Refund policy

1. Returns & Refunds

• Returns must be requested within 14 days of delivery.

• To initiate a return or refund, please contact us at: quantixmart@gmail.com with your order number and reason for return.

• You do not need to ship the product back — our policy is designed for hassle-free refunds.

2. Eligibility for Refunds

A refund will be issued if:

• The item is damaged or defective upon arrival.

• The item is significantly not as described on our website.

Please note:

• Products that are simply unwanted, used, or opened may not be eligible for a full refund.

• All refund requests are subject to our verification.

 

3. Refund Processing

• Once your return request is approved, your refund will be processed within 5–7 business days.

• Refunds will be issued to your original payment method.

• You will receive a notification email once your refund has been processed.

 

4. Order Cancellations

• Orders can be canceled within 24 hours of purchase.

• After this period, the order may already be processed and shipped; cancellation may not be possible.

 

5. Shipping & Delivery Issues

• Delivery times may vary based on location: US/UK delivery typically takes 5–14 days.

• If your order is lost or delayed, please contact us at quantixmart@gmail.com, and we will assist in resolving the issue.

6. Exchanges

• Currently, we do not offer direct product exchanges.

• If you receive a defective or damaged item, you can request a refund and place a new order.

 

7. Contact Us

If you have any questions about our Returns & Refund Policy, please contact us:

Email: quantixmart@gmail.com

Website: quantixmart.com